• Thank you for your order

    Following our appearance on M6 in the program 66 minutes, several thousand of you discovered us and ordered one or more Cygnes products.

    It was incredible... Now for the next part ⬇️

We want to give you the best possible follow-up on your order.

You will be able to follow our progress every day (based on feedback from our carrier La Poste)

Next update: Tuesday, November 28

Depending on the day of your order, here is the estimated progress

  • November 12

    80% of orders from November 12 have already been shipped.
    An email will be sent to you if you have not yet received tracking information for your order.

  • November 13

    60% of orders have been shipped.

    An email will be sent to you if you have not yet received tracking information for your order.

  • November 14

    About 30% of orders shipped.
    Additional information to come

  • November 15

    About 20% of orders shipped.
    Additional information to come

Depending on the product ordered

  • 40 deniers

    All orders placed before November 19th on this product will be delivered before December 15th

  • 30 deniers

    All orders placed before November 14th will be shipped within a few days.
    All orders from November 14th are pre-orders and delivery will be communicated to you with precision.

  • 60 deniers

    All orders placed before November 14th will be shipped within a few days.
    All orders from November 14th are pre-orders and delivery will be communicated to you with precision.

  • Accessories

    All orders placed before November 19th on this product will be delivered before December 15th

You did well to order / pre-order

The entire site is currently up for pre-order, and the next batch, due in January, is almost sold out. Thanks to your support, our industrial project has never been closer. Thank you so much!

FAQ

How can I contact you?

Write to us at hello@cygnes.co, specifying your order number and your reason for contact in the email.
If a ticket has already been opened, we will respond directly to it, so no need to create a second one :)

Has the delivery time changed since I placed my order?

For the moment, the delivery times communicated on the product page when you placed your order have not changed.

How do I know if I pre-ordered or ordered?

Depending on the product purchased, you can see it in the section above "depending on the product ordered"

What is the pre-order for?

Pre-ordering allows you to reserve your product. We are unable to meet the demand for Swan tights. That's why pre-ordering allows you to reserve your tights and ensure you receive them when they come back in stock.

A problem with your order?

Do you want to modify or cancel your order? Do you have any questions? For any urgent situation, contact us at hello@cygnes.co and we will provide you with a form to fill out. This will allow us to meet your needs :)